Warranty Policy
PMA Sales warrants its products to be free of defective materials and/or faulty workmanship for a period not to exceed 12 months from the date of sale. All warranty claims must be sent to PMA Sales for an evaluation prior to any credit being issued or replacement part being shipped. Warranty evaluations will be performed within 10 business days of the receipt of the part in question. Other warranty considerations may be granted for large projects, programs and long term agreements.
Shelf Life Limited Products
PMA Sales distributes several products that are shelf life limited such as elastomeric isolators, fuel system sealants and silicone RTV's. The shelf life varies by product. Cure dates are listed on each shelf life limited product we sell. Additional information is available in our product brochures or by contacting us. PMA Sales policy is to always offer these products with the greatest amount of remaining shelf life possible.
Product Return Policy
Any unused part must be received within 30 days of the sales date in order to be considered for a credit. The part must be returned undamaged in its original packaging with the original documents and is subject to our inspection.
Minimum Order Quantities
PMA Sales has no minimum sales quantities or dollar amounts.
Forms of Payment
| Credit Card: | PMA Sales accepts MasterCard and Visa. |
| COD: | Cash on delivery shipments can be sent using Fedex and UPS. |
| Wire Transfer: | Contact customer support for wire transfer instructions. |
| Open Account: | Open account terms are granted pending a credit check for those customers purchasing our products on a regular basis. All open accounts must be kept in good standing at all times in order to continue penalties may apply. |